Welcome to Petrified Wood Interiors. These Terms & Conditions govern the use of our website and the purchase or custom fabrication of products and services offered through our business.
By accessing this website or placing an order with us, you agree to the following terms.
1. About Our Business
Petrified Wood Interiors is a Bali-based business specializing in petrified wood furniture, decorative products, custom furniture fabrication, and interior solutions for residential and hospitality projects.
2. Products & Natural Variations
Petrified wood is a natural fossilized material. Each piece has its own distinctive patterns, colors, textures, shapes, and characteristics.
Natural variations are not considered defects. Product photographs are provided for reference, and the actual appearance of each item may differ slightly from the images displayed on this website.
3. Custom Orders & Fabrication
We accept inquiries for custom-made furniture and interior products using petrified wood and complementary materials, including stainless steel, brass, and other metals.
Custom projects are developed based on agreed designs, dimensions, materials, specifications, and quotations.
Any changes to an approved design or order may affect the final price and production schedule. Such changes must be agreed upon by both parties.
4. Pricing & Payment
Product prices and custom project quotations will be provided upon inquiry unless otherwise stated.
Payment terms, deposits, outstanding balances, and applicable charges will be communicated and agreed upon before an order or project begins.
Production will commence according to the agreed payment arrangements.
5. Production & Delivery
Production and completion times depend on the product, design complexity, material availability, and project requirements.
Estimated completion and delivery schedules will be communicated during the ordering process.
Shipping, transportation, installation, and related costs will be discussed and agreed upon before confirmation of the order.
6. Orders, Cancellations & Refunds
Orders and custom projects are subject to confirmation.
Cancellation requests must be submitted in writing. Any deposits, production costs, material expenses, or other charges already incurred will be considered when determining the applicable cancellation and refund arrangements.
Specific cancellation and refund conditions will be agreed upon before the project is confirmed.
7. Product Care & Maintenance
Petrified wood is a natural material that requires appropriate handling and care.
Cleaning and maintenance recommendations may vary depending on the finish, surface treatment, and combination of materials used.
Clients are responsible for following the care instructions provided with their products.
8. Website Content & Intellectual Property
All content on this website, including text, photographs, product designs, graphics, and branding, is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or commercially used without prior written permission from Petrified Wood Interiors.
9. Limitation of Liability
We make reasonable efforts to ensure that the information on this website is accurate and up to date.
However, we do not guarantee that all website content is free from errors or omissions.
To the extent permitted by applicable law, Petrified Wood Interiors shall not be responsible for indirect or consequential losses arising from the use of this website or products, except where such liability cannot legally be excluded.
10. Privacy
Personal information submitted through our website or communication channels will be used to respond to inquiries, prepare quotations, process orders, and provide customer services.
We will handle personal information in accordance with applicable privacy and data protection laws.
11. Governing Law
These Terms & Conditions shall be governed by the laws of the Republic of Indonesia.
Any disputes arising from the use of this website or our products and services shall be resolved through good-faith discussions between the parties. Where necessary, disputes shall be handled in accordance with applicable Indonesian law.
12. Contact Information
For questions regarding these Terms & Conditions, products, custom orders, or business inquiries, please contact us through the Contact page on our website.
Petrified Wood Interiors
Bali, Indonesia
Website: https://petrifiedwoodinteriors.com/